About the team

This is an exciting opportunity to be part of a growing team in Citi’s Services line of business – the Services Reporting Hub.  The team supports Services’ leadership as well as the leadership of Services’ component parts in Treasury & Trade Solutions (TTS) and Securities Services (SS) by leveraging all source data from across Citi’s environment to produce risk and controls reporting to inform leadership decision making.  There is a lot of interest and buy-in to the success of this team across Services, so the potential for growth in this team and the subsequent opportunities for career development are excellent.  The role reports to the Services Reporting Hub Lead based in Tampa, Florida, U.S. This position will be at the Vice President (C13) Level.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:
 

The role’s primary responsibilities are:

• Analyze large data sets to build / generate regular and ad-hoc reporting in Qlik Sense, Tableau Desktop, Excel, and/or PowerPoint for relevant
• Source relevant data from systems of record and points of contact and wrangle it in Tableau and Excel to deliver data files capable of supporting Qlik Sense and traditional PowerPoint reporting
• Deliver Quality Control of teammates’ production flows, data files, and reporting elements, as required
• Develop effective relationships with key stakeholders, and other related risk and control teams to help in making informed decisions
• Assess and leverage available data and reporting to identify trends, themes and areas requiring stakeholder review via the team’s reporting outputs
• Strategize plans for reporting and analytics enhancement, formally leading projects and informally managing teammates through efficient and effective execution of those projects
• Create, implement and/or improve processes through efficiencies/automation
• Document and update procedures in a timely manner / conducting training sessions or walk-throughs to the team to enable effective application in BAU
• Contribute to organizing/maintaining the team’s SharePoint sites used to enable self-service access for the stakeholders
• Be up to date with all policies, Operational Key Risks (OKRs), and new reporting requirements impacting the business and support their implementation in a timely manner
• Engage and assist with additional workstreams, as required.
• Project Manage / lead initiatives, as required.

Aspiring candidates should have:

• 7-9 years of relevant work experience in data analytics / data science, ideally in Risk, Compliance, Legal or other control related functions within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
• experience in area of focus as well as working within a globally dispersed team
• Ability to articulate complex problems and solutions through concise and clear messaging – verbal, written, and through data visualization / reporting
• Experience directly managing personnel and teams, preferred
• Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality
• Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines
• Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience
• Excellent working knowledge of Qlik Sense, Tableau, Excel, SharePoint, and other database systems

What this role offers you

Aside from the competitive benefits that Citi already offers, this role will give you:

• The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work.
• The opportunity to learn about Citi’s key Risk and Control processes.  Risk and Control is a growing focus area in Financial Services and the growth in this area across Citi is rapid at the moment.
• Exposure to Senior leadership across multiple lines of business to demonstrate skills and abilities
• Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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