Job Details
The IT Quality Tech Lead Analyst is a senior-level professional with deep expertise in quality assurance within IT. This individual plays a crucial role in shaping the quality strategy by leveraging industry knowledge and applying it to both their role and the broader business context. As a recognized technical authority, the analyst provides essential guidance on key projects, driving performance and impact across the business. This role requires excellent communication and collaboration skills to influence both internal teams and, occasionally, external stakeholders. The role contributes to significant deliverables that impact overall performance and effectiveness within the sub-function.
Key Responsibilities:
Lead functional, automation, and regression testing, particularly for User Acceptance Testing (UAT) and product rollouts into production.
Collaborate with project managers, UAT teams, and users to design and execute testing strategies, ensuring alignment with business needs.
Conduct complex process monitoring, product evaluations, and audits to ensure adherence to quality standards.
Stay current with industry trends, applying best practices to improve existing quality frameworks.
Communicate process changes to various management levels and ensure standards and procedures are thoroughly documented and followed throughout the software development life cycle.
Monitor product conformance to standards and identify process risks, ensuring corrective actions are documented and completed.
Perform root cause analyses and recommend enhancements to existing procedures. Collaborate with technology teams to create new quality standards and procedures.
Ensure traceability in project work products and maintain reporting on quality metrics.
Mentor and advise junior team members, providing expertise and guidance.
Analyze business requirements, execute tests, and ensure all applications meet QA policies and standards.
Qualifications:
6-10 years of experience in IT Quality roles with strong technical and strategic expertise.
Proven ability to work independently and collaboratively on complex projects.
Comprehensive knowledge of IT Quality best practices, testing processes, and industry standards.
In-depth understanding of the Systems Development Lifecycle, particularly in testing program management.
Expertise in automation tools such as UFT, Selenium, and Python.
Strong knowledge of AML (Anti-Money Laundering) systems, including Mantas, Actimize, and experience with tools like Jira.
Excellent problem-solving skills, analytical abilities, and confidence in decision-making.
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
- Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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