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The Services’ Treasury & Trade Solutions (“TTS”), End User Computing (EUC) team is responsible for driving management, governance and compliance of End User Computing (EUC) as well as IT enable and IT Enabled Smart Solutions (ITeSS) through the consistent implementation of policies, standards and procedures. The team partners with others across TTS, Services and Citi to drive implementation of enterprise wide EUC & ITeSS strategy, policies, processes, and practices. The team is also responsible for measures that deliver transformation and policy adherence to advance the progress of TTS’ EUC and ITeSS risk reduction agenda. This role supports the effective management, governance and reduction in EUC and ITeSS risk through operationalization of the requirements set out in policies, standards, procedures and regulatory obligations. The role involves vertical as well as horizontal management of and communication with multiple local and international stakeholders internally within TTS, Services and other Citi Businesses and Functions globally. Excellent analytical, negotiation and communication skills, combined with capacity to cut through complexity and influence a wide range of audiences, as well the ability to lead delivery and oversight of multiple deliverables some with conflicting delivery timelines are key in this role.

Responsibilities:

• Provide senior stakeholders and compliance execution partners with guidance and directions on the relevant policies and procedures.

• Prepare materials for In-business governance forums and associated transformation program governance

• Monitor policy compliance and transformation program risk reduction metrics. • Collaborate with senior business stakeholders and compliance execution partners to formulate remediation plans to address breaches, consulting appropriately and escalating issues when necessary.

• Produce regular updates for key stakeholders and governance organs including Oversight Forums, Executive Committees and others.

• In-business review, challenge and oversight of EUC & ITeSS inventory.

• Collaborate with partners and colleagues across Citi to deliver timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control-related matters with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 3+ years in a compliance or related oversight role.

• 6-10 years relevant work experience in Business Risk & Controls.

• Demonstrable experience data analytics experience and comfort with tools such as MS Excel, Python, Tableau.

• Consistently demonstrates clear and concise written and verbal communication skills.

• Effective organizational influencing skills required.
• Demonstrated ability to lead global team efforts.

• Excellent critical thinking skills, diligence and ability to see the big picture.

• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Internal/External Audit experience in a global multi-location environment and financial services experience is highly valued.

• The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking.

• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.

• Effective communicator, both orally and in writing and ability to present findings to senior management and stakeholders using data to tell a story.

• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach to managing deliverables and communicating issues/requests.

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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