The VP, Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

The VP Issue Management Role Business Risk Officer Responsibilities include:

• Strong attention to detail

• Comfortable with challenging business partners to achieve desired goals

• Critical thinking with regard to Root Cause Analysis methodology

• Project manage and coordinate deliverables and goals for multiple business partners

• Thorough knowledge of Compliance/Regulatory polices

• Provide weekly detailed reporting on key issue initiatives

• Development of detailed project plans at a sub task level

• Strong knowledge of Microsoft applications

• Works closely with business partners on findings and makes recommendations on improving practices.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6 + years relevant work experience in Business Risk & Controls

• 5+ years of project management or relevant leadership work history; PMP preferred

• Thorough understanding of Consumer Credit Life Cycle

• Strong analytical & leadership skills

• Strong written & oral communication skills

• Ability to manage multiple projects

• Proven leadership skills

• Intermediate skills in all Microsoft applications (Word, PowerPoint, Excel, Visio, Project)

• Six Sigma experience preferred

• Effective organizational influencing skills required.

• Excellent problem solving skills Ability to see the big pictures with high attention to critical details

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Position sits in Wilimington DE or O'Fallon MO only. No relocation will be offered and position is hybrid only. No 100% remote work arrangement is available for this position.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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