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Citibank, N.A. seeks a Product Performance Management Senior Specialist for its New York, New York location.

Duties: Deliver solutions to clients that optimize consumer experience, minimize risk, and drive revenue. Leverage knowledge of the ecommerce payments industry to drive the commercial launch of new markets and capabilities. Deliver on strategic initiatives, identify value-creation opportunities and design strategies. Involved in go-to-market strategy by bringing value-creating solutions to life. Understand the ecommerce landscape and payments industry trends. Empathize with merchant’s ecommerce needs across sectors and industries. Articulate the global value proposition and future product strategy to internal and external stakeholders with ecosystem players to deliver innovative technologies and solutions that impact long-term strategy. Partner with marketing and design agencies to effectively position and message value proposition. Communicate and apply payments risk and fraud dynamics. Use Payment gateway technology, APIs, card acquiring, eWallets, Instant Payments knowledge to support client engagements and build training curriculums on how to advise clients on digital payment acceptance solutions. Leverage risk management to assess client’s credit risk. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree or foreign equivalent in Finance, Business Administration, Strategic Management, or related field and 5 years of post-baccalaureate experience as a Product Management Specialist, Relationship Manager, Product Performance Management Specialist, Market Segments and Services Specialist, Product Development Associate or related position working for a global bank. 5 years of experience must include: Payments industry ecosystem; APIs; Instant Payments; Financial risk management. Up to 15% international and domestic travel required. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #24804574. EO Employer.

Wage Range:                $133,900 to $177,700

Job Family Group:        Product Management & Develop

Job Family:                  Product Performance Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 07, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Product Performance Management Senior Specialist
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