Team Summary

The Global Clients team exists to support Visa’s key clients to provide world class support to our clients globally and across our regions.

The position will work closely with both a core and cross-functional team of internal partners, regionally and globally, and will work closely with client executives to create value for both organizations. 

The team is dual located across Singapore and Hong Kong with global collaboration with the global business based in London. This Director role will be based in Hong Kong.

What a Director from the AP Global does at Visa:

The Director role is responsible for managing clients, developing and executing account plans and sales strategies to increase revenue from existing and new businesses.  This Director will actively identify new revenue opportunities, manage current contractual obligations, and ensure clients are equipped with the best and most relevant Visa products and services.  

• Lead and manage client relationships by providing dedicated support
• Build, solidify, and foster strong client relationships across their wide range of business functions
• Proactively identify, develop and execute on opportunities, manage sales pipelines, and work with relevant stakeholders to mutually grow client and Visa business
• Develop a comprehensive understanding of client strategies and collaborate effectively with cross-functional teams to ensure clients get access to the most relevant and impactful Visa product and services
• Collaborate closely with market teams to align on goals and key initiatives, providing necessary support
• Deliver disciplined account planning to meet and exceed identified goals and implement strategic initiatives
• Analyze sales and performance data to measure success and identify areas for improvement
• Be curious and alert to global and market trends to identify opportunities and potential challenges, ensuring strategies remain relevant and competitive

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Bachelor’s degree with at least 12 years of relevant experience in sales and/or relationship management. Payment technology knowledge is preferred but not required
• Client-centric with considerable experience in managing and leading key accounts and stakeholders, ideally in financial institutions, consulting firms or large retailers
• Excellent verbal and written communication skills, including the ability to engage with senior internal and external stakeholders
• Results-driven team player. Ability to operate effectively and efficiently in a multi-functional, challenging, and fast-paced environment
• Proven ability to implement strategic initiatives, policies and operational decisions
• Solutions-oriented mindset with proven track record of exceeding goals
• Ability to navigate ambiguity and drive positive outcomes
• Possess high learning agility, cultural sensitivity, and a global mindset
• Detail-oriented with a strong focus on accuracy
• Proficient in numerical analysis and data interpretation
• Capable of efficiently handling administrative tasks

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.