Your responsibilities:

• As active member of the Management Team, you will fully support the implementation of the new Service Strategy 

• You will manage training product portfolio for both for internal (Field Service Engineers) and external customers and adjust it whenever required.

• You will also plan know-how transfer between individuals to ensure necessary subject matter expertise for the whole portfolio coverage and act as a strong team motivator.

• You will define the need for training and tools of every local (LSC) entity, agree on targets with them and lead/follow-up their execution.

• You will also be responsible for selling tools to local entities.

• You will organize technical audits to assess regularly the technical level of worldwide Field Service Engineers as well as the correct technical state and availability of tools.

• You will define which competencies, processes and tools are required globally and locally in order to provide best customer service but still ensure an aligned global service philosophy.

• In this task, you will work closely with the managements of Service Unit, PG Service, Hub Service. It will also be your task to lead the implementation of this strategy and assure its operational execution.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold an Engineering degree (mechanical) and additionally a degree in management or economics or strategy.

• Required work experience in HV area.

• You have Intercultural skills.

• Ability to develop a vision and to implement it.

• Team player, with strong analytical and organizational skills as well as the ability to motivate and convince.