Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Develop and Maintain Dashboards: Create, update, and maintain Splunk dashboards to meet business requirements
• Data Analysis: Analyze data to identify trends, patterns, and insights that can be visualized in dashboards
• Troubleshooting: Provide first-level support to troubleshoot and resolve issues related to Splunk dashboards
• Collaboration: Work closely with other teams to understand their data needs and translate them into effective Splunk dashboards
• Documentation: Create and maintain documentation for dashboards, including design specifications and user guides
• Performance Optimization: Optimize the performance of Splunk dashboards to ensure quick load times and efficient data processing
• Training and Support: Assist users in understanding and utilizing Splunk dashboards effectively
• Compliance and Security: Ensure that all dashboards comply with enterprise security policies and standards
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience with Splunk: Basic understanding and hands-on experience with Splunk, including creating dashboards and writing queries
• Technical Skills: Familiarity with scripting languages (e.g., Python, JavaScript) and data visualization tools
• Analytical Skills: Proven solid analytical skills to interpret data and create meaningful visualizations
• Problem-Solving: Proven ability to troubleshoot and resolve technical issues related to Splunk dashboards
• Communication Skills: Proven good verbal and written communication skills to interact with team members and stakeholders
• Attention to Detail: Proven high attention to detail to ensure accuracy and quality in dashboard creation
• Team Player: Proven ability to work collaboratively in a team environment

Preferred Qualifications:

• Splunk certifications (e.g., Splunk Core Certified User)
• Experience with ServiceNow and ITSM process

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.