Centers of Excellence (CoE) Framework Leader

Do you want to shape global services and make a lasting impact on customers worldwide? SoftwareOne is seeking a strategic leader to own our Centres of Excellence (CoEs) governance and frameworks, ensuring consistent, scalable, high-quality delivery.

As Global CoE Framework Lead, you’ll drive strategy, execution and innovation, working with CoE Leads, Product and Portfolio teams, Sales, and Go-To-Market functions. You’ll ensure services are aligned, efficient, repeatable and scalable, while fostering collaboration and knowledge sharing across regions.

What You’ll Do:

• Lead the CoE governance framework, ensuring clear decision-making, accountability, and alignment across portfolios.

• Partner with CoE and PoE Leads to ensure services reflect business strategy, GTM priorities, and customer needs.

• Manage Release Managers to guarantee timely, high-quality launches, updates, and retirements of services.

• Drive adoption of standardised practices, reusable assets, and automation across CoEs.

• Foster communities of practice to encourage knowledge sharing, cross-regional collaboration, and innovation.

• Act as a connector across teams and portfolios, promoting consistency, efficiency, and alignment with Sales, Delivery, and Product teams.

• Coach and develop a high-performing, distributed team, promoting a culture of accountability, collaboration, and continuous improvement.