Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Standard Settlements Control Unit Junior Analyst position is a trainee professional role. This role requires the successful candidate to have good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. This role will have a limited but direct impact on the business through the quality of the tasks/services provided.

Responsibilities:

• Willing to work on EMEA shift (4pm-1am)
• Direct client contact via email and telephone calls in order to authenticate documents
• Liaises with other teams globally to ensure data quality is maintained
• Provides a high level of customer service to our internal stakeholders
• Owns ad-hoc projects from inception through to completion
• Provides tangible metrics to management
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Able to identify, trouble shoot issues and ultimately escalate
• Financial services related qualifications would be an advantage

The additional criteria would be beneficial for the role:

• Knowledge of Settlement Instructions (SSIs), including internal firm SSIs.
• Knowledge of SWIFT and how to read data being sent in SWIFT related to SSI.
• Experience conversing with clients via the telephone regarding reference data.