Job Details
• Contribute to complex design projects and has expert Pega7/Pega8/Pega24 knowledge based on in-depth experience and history of successful projects on Customer Service Applications
• Manage technical implementation tasks to ensure work is delivered on-time and on-budget
• Use Pega7/Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution
• Ability to translate complex business requirement into functional technical requirement using requirement gathering sessions and available industry standard tools
• Ensures that systems are built for change, are reusable, and are maintainable
• Development support and design consultation for development activities
• Effectively troubleshoot technical issues as they arise during the project life cycle
• Performance monitoring, tuning and optimization
• Interaction with the Production Support and Development Teams (Citi and Vendor) to deliver end-user support, defect resolution, etc. To include emergency off-hours support
• Interaction with partner development, testing, and support teams to deliver end-to-end solutions
Knowledge and Competencies:
• More than 10 years of experience with Pega7/Pega8/Pega24 versions • Working knowledge on Pega Chat • Exposure to Constellation UI migration • Domain knowledge of banking is preferable
• SQL, HTML, and JavaScript experience a plus
• RDBMS and Web technologies experience
• Performance monitoring and tuning experience
Qualifications:
- CSSA or Certified Senior System Architect certification and/or PEGA LSA (Lead System Architect) certification
- Knowledge on Pega Smart Investigate/ Customer Service/ Dispute frameworks
- 6-10 years of relevant experience in Apps Development or systems analysis role, related to Pega
- Extensive experience system analysis and in programming of software applications
- Experience in managing and implementing successful projects
- Subject Matter Expert (SME) in at least one area of Applications Development
- Ability to adjust priorities quickly as circumstances dictate
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
$120,800.00 - $170,800.00------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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