Opportunity

The Workforce Support Manager will directly provide employees and leaders with day to day HR consulting support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in Greater China. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

• Provide positive employee relations; manager capability support across our sites. 

• Recommend ER strategies and initiatives that will support employee morale and engagement. 

• Work in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. 

• Support employees and managers on HR activities such as promotions, investigations, absenteeism management, corrective actions, PIPs  terms and restructuring activities.

• Primary liaison with HR workforce support leadership regarding policy reviews, policy

improvements, training opportunities etc. 

• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.  

• Coach employees leaders as needed on how to navigate and resolve key leadership processes,managing conflicts etc. 

• Remain effective partnership with local government and labor unions on committee development, retirees rehire and communication facilitation etc.

• Manage employee wellbeing related special cases that need to align with EHS/ Government/Legal requirements

• Support key projects focused on new process or capability development/enhancement. 

Key Qualifications

• Bachelor’s degree in Human Resources, Business, or related field required

• The role will require occasional travel to various manufacturing sites across the region.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed. 

• Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.

• Thorough understanding of human resources and labor relations principles, practices, and procedures.

• Ability to successfully use digital case management and workflow management tools to

complete core activities.

• Ability to approach issues or disagreements with the objective of reaching win/win solutions. 

• Ability to compile, research, interpret and analyze information and data.

• Ability to compose and present comprehensive reports.

Additional Requirements

Compliance with Company policies concerning maintaining a drug free workplace is required

Compliance with all Company policies is required including all safety policies and procedures 

Supervisory Responsibilities 

None.

BENEFITS

• Annual Medical Checkup.

• Additional Health care Insurance

• On job training and other soft skills learning courses.

• 13th month annual extra salary and performance variable bonus

• Yearly salary review

• Other benefits as company regulation.