Job Details
Platform Support Engineer
fulltime | possible hiring locations: UK, Poland, Ireland, Mexico or India | no sponsorship provided
- Are you ready to take ownership and solve complex technical challenges?
- Do you thrive in dynamic environments where collaboration and curiosity drive success?
- Are you passionate about mentoring others and delivering exceptional platform support?
Key Responsibilities
- Manage, triage, and resolve deep-level technical issues.
- Collaborate with engineering to expedite solutions and review bugs/issues.
- Lead stakeholder and client calls, driving agendas and owning outcomes.
- Assist leadership with reporting and managing escalations.
- Facilitate brainstorming sessions and create actionable summaries.
- Mentor and support less experienced team members.
What’s in it for you?
- Inclusive, innovation-driven global team culture
- Flexible working options: remote, hybrid, or office-based
- Generous time-off policies, and learning opportunities
- Employee stock purchase plan
- ...and much more! (comprehensive benefits tailored per region)
Required Skills
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