Epic Beaker Analyst Project Delivery Specialist

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Beaker professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Ambulatory (Ambulatory Clinics) Lead and Builder Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do/Responsibilities

• Work the implementation team to plan and complete build, implement end-to-end Epic work command center shifts to investigate during go-live. Document and resolve break-fix tickets. Conduct and document root cause analysis. Complete any assigned system maintenance.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
• Analyze operational requirements and system capabilities to propose effective solutions
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
• Performs unit, system, and integration testing per standards and documents outcomes
• Work with Application Team to ensure applications are well supported and implementations are properly executed
• Follow defined standards, promote best practice principles, and participate in change control process
• Meet application deliverables, project timelines, and delivery weekly status reporting
• Timely project and data tracking with input of weekly time tracking
• Performs other related duties assigned by supervisor
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications
Required

• Current Epic Beaker Certification
• 6+ years of recent experience with an implementation
• 3 years of Epic build and support
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Demonstrative understanding of technical documentation
• Effective verbal and written communication skills
• Self Motivated, highly-organized and detail oriented skills are required
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Must be able to operate independently or with minimum supervision

Preferred Qualifications

• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported

Information for applicants with a need for accommodation https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html