Thomson Reuters is seeking a self-motivated individual with indirect tax experience to join our Professional Services team as an Implementation Consultant, focusing on implementations of Thomson Reuters ONESOURCE Indirect Tax technology solutions. Consultant will support projects pertaining to the development and implementation of ONESOURCE Indirect Tax products. They will collaborate with management in ONESOURCE Engineering, Product Management, Customer Support, and Sales. They will drive process improvement and operational scaling.

Please note this is a hybrid role - we work 3 days a week from our office in Gdansk, Poland. A variable amount of travel to client site is expected (estimated at between 10%-25%).

ONESOURCE:
ONESOURCE is designed to provide tax software solutions for multinational corporations and accounting professionals. ONESOURCE solutions cover a broad range of taxes including Direct Tax Compliance and reporting, Indirect Tax determination and Compliance, Tax Planning and Workflow Management.

About The Role

As our Implementation Consultant, you will:

• Be in regular, direct contact with clients, by email, telephone and face-to-face, throughout the entire project life cycle.
• Perform technical or functional roles on medium to large international projects, led by a Project Manager, ONESOURCE Partner, or Customer.
• Work with clients’ Tax and IT teams to understand their requirements and business processes
• Implement the ONESOURCE Indirect Tax software for clients – analyzing requirements, designing and documenting the solution, configuring the software to meet client’s needs, testing, supporting the client during rollout, etc.
• Scope out a project based on business requirements and achievable benefits
• Recommend optimal system configuration and business processes based on industry best practices.
• Identify and develops upsell opportunities within assigned customer projects
• Have strong commitment to customer excellence, must have minimal to no customer escalations for services issues.
• Engage with other key teams within the business (e.g. the product, engineering, sales and support teams) and partner organisations.
• Assist with presales activities – e.g. software demonstrations, scoping new prospects, etc.

Key Relationships: 

• Work with partners on professional services engagements to configure and implement ONESOURCE Indirect Tax Determination, ONESOURCE Indirect Compliance and ONESOURCE E-invoicing;
• Engage with other teams within Thomson Reuters as appropriate to deliver end-to-end indirect tax solutions, in particular assisting sales in business development.
• Liaise with colleagues to assist with pre-sales activities e.g. assisting with software demonstrations or scoping/assessing new opportunities.
• Work with colleagues in a matrix organisation, developing key internal relationships with peers across the organisation. 

About You:

To be our Implementation Consultant, you will likely have:

• Specialized Industry knowledge: experience in Indirect Tax (e.g VAT, GST), Research or Consulting OR knowledge in Indirect Tax Compliance and Reporting
• Eagerness to learn and adapt to technologies and tools.
• Excellent interpersonal and written communication skills and experience of working with clients and project teams
• Excellent organisational and analytical skills, with a methodical approach to work, problem solving and troubleshooting
• Creative, innovative, and flexible approach, with the ability to work in a matrix environment
• Strong cross team/group/org collaboration skills; ability to foresee and to analyse project risks, develop risk management plan and mitigate subsequent issues 
• Proficiency in Microsoft Office

Preferred Skills and Experience:

• Technical and Functional Expertise: functionally proficient with tax engine solutions AND compliance solutions
• Experience with process/software gap analysis and resolution
• An understanding of end-to-end financial processes (i.e. OTC or PTP) and systems
• Experience with process analysis, design, mapping and re-engineering

Education/ Certifications

• A bachelor’s degree or professional qualification in Tax or Accounting (e.g. ACA, ACCA, ATT, CTA)

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive (subject to proof of status). This is inclusive of:

• Ukrainian citizens and their family members residing in Ukraine before 24 February 2022

• Third country citizens and stateless persons and their family members with international or equivalent national protection in Ukraine, who had a valid residence permit in Ukraine on 24 February 2022

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