The Payroll Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Payroll Intermed Analyst performs business analysis for HR and Payroll operations organization.
• Creates and implements internal procedures and business requirements.
• Creates and manages the business analysis and documentation of system change specifications.
• Develops and implements user application test plans; Executes test plans and identifies discrepancies.
• Resolves discrepancies with technical and/or business personnel, implements corrective measures, and retests as needed.
• Interprets data and makes recommendations.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5 or more years relevant experience
• In-depth specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.
• Ability to identify policy gaps
• Solid working experience in a related role (combination of education/experience)
• Proof of Team leader or coordination position
• English speaker
• Experience with Workday or Payroll systems.

Education:

• Bachelor’s/University degree or equivalent experience

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