Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Collection Specialist, you will take charge of preparing and processing a variety of insurance claims with precision. Each day, you ensure accuracy by actively verifying data through direct communication with agencies and external partners-keeping everything on track and moving forward.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

Primary Responsibilities: 

• Prepare and process various insurance claims, including electronic submissions for multiple payers
• Verify claim data daily through communication with agencies and external personnel
• Research and correct error claims to ensure clean claim production and submission
• Review accounts receivable daily and follow up on delinquent accounts per established procedures
• Recommend corrective actions based on account review findings
• Investigate and respond to inquiries from payors and agencies regarding accounts receivable activity
• Maintain and update accounts receivable schedules to track issues and resolutions for reporting

• Resolve customer requests, inquiries, and concerns promptly and respectfully

   

   

  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
   

Required Qualifications: 

• 1+ years of medical billing and collections experience
• Excellent oral and written communication skills
• Solid organizational, analytical, and math skills
• Basic proficiency in PC applications, including Microsoft Word and Excel

Preferred Qualifications: 

• Home Health billing and collections experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy