ServiceNow Technical Consultant

Location: Bucharest or Timisoara, Romania | Work arrangement: Hybrid | Contract type: Full-time | Language requirements: Fluent/professional Romanian, written and verbal; communicative English

• Do you enjoy turning business needs into working ServiceNow solutions?
• Do you like building, configuring, and optimizing platforms, not just designing them?
• Are you curious about how far the ServiceNow platform can really go?

At SoftwareOne, our ServiceNow Technical Consultants design, build, and optimize ServiceNow solutions that support real business outcomes. In this role, you will focus on hands-on implementation, custom development, and integrations, working closely with Architects, Business Consultants, and customers to deliver scalable, well-designed solutions across ITSM, ITOM, and ITAM.

Key Responsibilities

• Design, configure, and implement ServiceNow modules using best practices and out-of-the-box capabilities
• Build custom solutions using JavaScript/TypeScript, flows, UI components, and data model extensions
• Create and maintain integrations using REST, SOAP, JDBC, Integration Hub, MID Servers, and Service Graph
• Implement workflows and automations based on solution designs and user stories
• Troubleshoot and resolve technical issues to ensure platform stability and performance
• Document technical designs, configurations, and custom developments clearly and consistently