The Representative Officer is a senior-level position responsible for coordinating Citi business in Guyana.   The primary responsibility is to develop commercial relationships, assist and continue to meet client needs, improve client experience and innovate to build a competitive advantage while meeting regulatory, compliance and risk requirements.  The role is based in Guyana. 

Responsibilities:

• To manage Citi’s client relationships in Guyana; across Public Sector, Financial Institutions, and Corporates

• Maintain a robust dialogue with all clients, Ministry of Finance, and Banking Regulator in Guyana

• Lead in the origination, structuring, and execution of transactions and financings and foster and leverage ongoing global relationships inside and outside of the organization

• Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
• Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker
• Provide day to day support to Banker on documentation such as account opening and closing, loan disbursals, etc.
• Provide complete service support to client, including solving complex client inquiries
• Ensure appropriate documentation related to KYC/ AML from the client and ensure all aspects of client records and documentation are completed and updated
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Comprehensive knowledge of corporate banking business including related products, pertinent regulations and the lending and credit approval process
• Demonstrated leadership, organizational, negotiation, presentation sales, client-relationship building, analytical and credit skills
• Consistently demonstrate clear and concise written and verbal communication
• Experience in originating, structuring and executing transactions and financings
• Experience with large, global corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products
• Experience in recruiting and managing diverse teams with commitment to talent development and ability to manage and work across a diverse and multi-country matrix structure

Qualifications:

• 8-10+ years of experience
• Knowledge of investments is required; banking and credit products desirable
• Ability to manage relationships both internal and external; Ability to multi-task

• Education:
• Bachelor's/University degree, Master's degree preferred

• Fluent in English, Guyanese Creole, and others as relevant to conducting business locally

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