EFX Support, Associate / Senior Associate, Fixed Income Division

We’re seeking someone to join our team as Associate / Senior Associate, Fixed Income Division

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

The Fixed Income Division is comprised of Interest Rate, Currency, Credit and Commodities Products and Distribution. Professionals in the Division assess and actively manages risk, trade securities, and structure as well as execute innovative transactions in the fast-paced and constantly changing global markets. The Commodities Division is a market leader across a broad range of commodities markets, with expertise in areas including client risk management, financing solutions and investor products Sales & Trading

From the largest global institutions to innovative new hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost every type of financial instruments including stocks, bonds, derivatives, foreign exchange, and commodities. Our professionals provide liquidity and content to clients around the world, actively assessing and managing risk, trading securities, and planning and executing transactions in the fast-changing markets. As the needs of our clients become increasingly complex, we often develop customized solutions.

What you’ll do in the role:

FXEM E-Distribution is looking for an Associate level candidate to join its Client Services team. This is a client-facing role which is key in driving overall revenue and client success.  The E-Client Service function is the first line of defense for client issues/queries, handling of time sensitive trade bookings/cancellations for eFX, monitoring client limits and ensuring audit requirements are met through eFX on-boarding procedures.

What you’ll bring to the role:

• On-boarding clients to FXEM specific platforms (both proprietary and third party)   such as FXAll, FXConnect, Bloomberg, 360T, and direct FIX API connections

• Collaborate with various internal stakeholders (Trading, Sales, Technology, etc) to manage users of Morgan Stanley’s eFX products.

• Investigation and resolution of client issues such as pricing queries, trade rejections, and product    functionality.

• Project management of new process enhancements and product rollout.

Required Competencies

• Previous experience in supporting a sales and trading environment, preferably within FX / E-Trading.

• Exceptional communication skills, attention to detail and a strong sense of ownership with capability of working in fast-paced sales & trading environment

• Ability to build a solid rapport with internal colleagues and stakeholders

•Team player, process and commercially driven attitude

• Proficiency with Microsoft products, especially Excel

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.