Job Details
You’ll work closely with customers and internal teams to resolve queries and keep processes running smoothly, acting as the key point of contact for collections in your region to keep everything running seamlessly.
Responsibilities:
- Review the debtor ledger and prioritise collection activities to ensure timely payment of invoices.
- Send monthly statements and payment reminders via phone and email.
- Build positive customer relationships by resolving invoice queries professionally and promptly.
- Collaborate with Sales and Customer Service teams to support credit and collection processes.
- Work with Accountants to reconcile accounts and minimise unallocated receipts.
- Maintain accurate records of credit transactions, customer interactions, and payment histories.
- Act as the first point of contact for collections activities within your assigned region.
- Perform other duties as required to support the credit function.
Qualifications:
- Minimum 5 years’ experience in Credit Collections within a commercial environment.
- CICM qualification (or working towards) is desirable.
- Strong written and verbal communication skills.
- Good understanding of industry practices, economic environments, company policies, and regional laws.
- Experience with vendor program structures in sales or credit underwriting.
- Proficiency in SAP and Microsoft Office (Word, Excel, PowerPoint).
- Analytical mindset with the ability to evaluate situations and apply sound judgment.
WHO WE ARE
Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.
Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.
THE MIX MATTERS
Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!
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