Job Details
This role sits within the Global Interchange organization and serves as a Manager on the Global Interchange Compliance team, reporting to the Director, Global Interchange Compliance. The Manager will support Visa’s global interchange compliance framework, ensuring that proper levels of interchange are paid and received by clients worldwide and that Visa’s systems, processes, and controls operate as intended across regions.
The role contributes to global interchange compliance activities, including proactive monitoring, reactive remediation, rebalances, disputes, claims management, and the development of scalable analytical and reporting infrastructure. Projects will include maintaining and enhancing compliance processes, evaluating interchange trends, addressing client inquiries, and supporting strategic initiatives across regions.
The ideal candidate brings strong analytical and technical skills, sound business judgment, and a passion for using data and technology to improve operational efficiency and compliance outcomes.
Essential Functions:
- Support global workstreams related to Visa’s interchange compliance strategy, collaborating with regional and functional partners across the organization
- Conduct ongoing monitoring of key global drivers of interchange assessment and prepare insights, findings, and recommendations for leadership
- Identify, analyze, and support resolution of potential interchange processing issues that may result in financial or operational impacts to clients or Visa
- Contribute to the development and maintenance of global KPIs, dashboards, and analytical tools that enable data‑driven decision‑making
- Maintain working knowledge of Visa’s global interchange programs, industry developments, and client trends to ensure monitoring processes remain effective
- Provide day‑to‑day guidance and mentorship to analysts, fostering a culture of collaboration, innovation, and operational excellence
- Support the management of global compliance monitoring tools, documentation libraries, and internal system development cycles
- Help implement best‑in‑class operational practices for anomaly detection, incident management, and end‑to‑end issue resolution across regions
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- 5+ years of work experience with a Bachelor’s degree, or 6+ years with an advanced degree (Master’s, MBA, JD, MD), or 3+ years with a PhD
- SQL proficiency with hands on experience working with large datasets and building BI tools (e.g., Salesforce Reporting, PowerBI, Tableau)
- Experience mentoring or leading analysts or technical contributors
- Proficiency in programming languages such as Python, Java, C++, C#, or similar
- Experience building scalable automated analytical models
- Familiarity with version control tools (GitHub, Bitbucket) and software development lifecycle best practices
- Background in software development, pricing analysis, corporate strategy, investment banking, or FP&A
- Strong analytical and problem solving skills, with experience in financial or statistical modeling and quantitative analysis
- Demonstrated ability to communicate complex concepts clearly and influence stakeholders across functions
- Strong collaboration and communication skills with the ability to work effectively in a global, matrixed environment
- Self motivated, comfortable with ambiguity, and able to manage multiple priorities
- Strong interpersonal skills with the ability to build effective partnerships across global stakeholders
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 134,500.00 to 195,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.