Job Details
The Field Sales Manager is an entry-level position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales Team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.
Responsibilities:
- Provide direction of daily tasks and responsibilities for team members and coach team in reaching and exceeding sales quota through coordination of efforts and resources
- Monitor team performance and recommend alternative options to enhance team productivity in accordance with Citi guidelines, when needed
- Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
- Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
- Comply with company policies and procedures and consistently meet performance targets
- Identify opportunities to cross-sell an expansive set of products and services to clients
- Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
- Develop and maintain detailed knowledge of Citi’s policies, procedures and a variety of service and product offerings
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 2-4 years of relevant experience
- Previous financial sales and management experience required
- Proficient computer skills
- Demonstrated problem-solving and negotiating skills
- Proactive leadership and motivational skills
- Consistently demonstrates clear and concise written and verbal communication
Education:
- High School Diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Ejecutivo con experiencia Ventas de Tarjetas de Crédito Vip
- Atienden clientes Patrimoniales, Empresariales, Inversiones y de dirección
- Servicio a Clientes
- Habilidad de Negociación
- Disponibilidad para viajar
------------------------------------------------------
Job Family Group:
Consumer Sales------------------------------------------------------
Job Family:
Field Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
