We are seeking a highly skilled and experienced Business Analyst to join the Quality Management Team in Wealth Operations supporting Non-Financial Regulatory Reporting. This role is pivotal in the development and implementation of automated solutions for Quality Management within Non-Financial Regulatory Reporting processes. The Business Analyst will play a crucial role in ensuring the integrity and accuracy of information across a broad range of wealth management products and client portfolios by leveraging technology. The ideal candidate will possess in-depth knowledge of Regulatory Reporting, a keen understanding of automation tools, and practical experience with Artificial Intelligence (AI) concepts and applications.

Key Responsibilities:

• Automation & Solution Development:

  • Lead the development and implementation of automated solutions for Quality Management within Non-Financial Regulatory Reporting.

  • Design and implement automated testing processes, controls, and monitoring to ensure the accuracy and timeliness of regulatory reports.

  • Identify and implement best practices to enhance the efficiency, accuracy, and consistency of regulatory reporting through automation, considering the diverse range of products and services offered to global clients.

  • Develop and monitor robust data quality metrics and controls to ensure the integrity of data used for regulatory reporting, from client data to complex product transactions.

• Quality Management Support & Execution:

  • Contribute to the Quality Management framework for all Regulatory Reporting activities, ensuring adherence to submission deadlines and accuracy standards.

  • Design and automate tools for comprehensive data reconciliation and validation to ensure the integrity of reporting.

• Compliance & Interpretation Support:

  • Contribute to implementation of complex new or revised regulatory requirements, providing technical insights for automation solutions.

  • Support responses to queries from regulators and internal control assessments (e.g., MCA framework) by providing automated data insights.

  • Identify potential discrepancies or issues in reporting and escalate them appropriately.

  • Contribute to the development, maintenance, and continuous enhancement of the risk and control framework for reporting processes, with an automation lens.

  • Stay abreast of evolving global regulatory reporting requirements, Citi policies, standards and adapt the QA framework to meet new compliance standards, especially those impacting wealth management products.

• Stakeholder Collaboration:

  • Collaborate with internal stakeholders (e.g., Corporate Tax, ICRM, Legal, Business Units) and technology teams to address QA issues, develop remediation plans, and drive continuous improvement initiatives specific to Wealth Management.

• Risk Assessment Contribution:

  • Support risk, self-assessments to identify gaps in existing QA processes, with a focus on mitigating compliance risks associated with diverse client portfolios and complex investment products through automated controls.

• Reporting & Analytics:

  • Develop and present comprehensive reports to senior management on the status of QA programs, key findings, and recommendations for improvement, highlighting areas of risk and strategic focus related to automation.

Required Skills & Expertise:

• Educational Background: Bachelor's or Master's degree in Finance, Business, Economics, Computer Science, or a related field.

• Professional Experience:

  • Extensive experience (typically 8-10+ years) in implementing controls and Quality Management, with a strong focus on automation, within Non-Financial Regulatory reporting or a related domain in the financial services industry, with specific experience in Wealth Management.

  • Working experience in implementing automation tools in Regulatory Reporting is essential.

  • Experience with Artificial Intelligence (AI) concepts and applications is preferred.

  • Proven experience in managing technical projects or initiatives related to process automation and QA.

  • Knowledge and working experience on regulatory frameworks (e.g., Dodd-Frank, EMIR, MiFID II, MAS, HKMA, Volker, Trace) will be preferred.  

  • Knowledge of various Client Tax Reporting frameworks (e.g., FATCA, CRS, Relief at Source, Reclaim at Source) and indirect Tax regimes like GST, VAT, FTT will be a plus.

  • Solid understanding of key regulatory reporting frameworks and requirements.

• Technical Skills:

  • Proficiency in data analytics and QA tools; extensive experience with automated QA testing frameworks and tools (e.g., Python, SQL, Alteryx, RPA platforms).

  • Proficiency in reconciliation, advanced Excel functions, and other data manipulation and reporting tools.

• Core Competencies:

  • Strong analytical and problem-solving skills, with the ability to manage complex data sets, identify trends, and address issues within the context of wealth management client portfolios through automated solutions.

  • Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels, including senior executives and front-office teams.

  • Strong attention to detail and analytical skills.

  • Ability to work independently and collaboratively in a fast-paced, complex environment with multiple competing priorities.

  • Experience in managing documentation for Regulators and audit trails.

Why Join Us?

• Global Impact: Play a key role in ensuring compliance and operational excellence across global wealth management markets through innovative automation, safeguarding the integrity of our client experience, relationships, and services.

• Career Growth: Lead and shape a critical function within the organization, with ample opportunities for career development and exposure to diverse markets and products, particularly in the growing field of AI and automation in QA.

• Collaborative Environment: Work with top-tier professionals from diverse backgrounds and regions, in a culture that values teamwork, innovation, and continuous improvement.

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