Onsite
Full Time Posted 5 hours ago
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Job Details

As a ProCare Sales Representative, you will play a key role in growing our service business across the region. You’ll focus on selling ProCare service contracts, spare parts, accessories, and value-added service options helping our customers keep their systems running smoothly and efficiently. You’ll work closely with the Service Commercial and Technical Service Team to combine your technical background with a strong commercial mindset, ensuring every service offer fits the customer’s needs and supports long-term business growth.

What you will do

  • Increase service revenue by identifying and converting new opportunities for ProCare service contracts, spare parts, preventative maintenance and extended warranty packages.

  • Build and maintain strong customer relationships, especially with biomedical engineers, procurement teams, and hospital decision-makers.

  • Collaborate effectively with internal teams including Technical Service, Sales, Marketing, and Finance to deliver the best customer solutions.

  • Manage the full sales process, from opportunity identification and proposal preparation to negotiation and closing.

  • Promote service upgrades and preventive maintenance programs to improve system reliability and customer satisfaction.

  • Ensure proposal accuracy and participate in tender processes while maintaining compliance with ProCare policies and pricing structures.

  • Improve service sales performance by tracking renewal timelines, monitoring warranty conversions, and closing opportunities on time.

  • Responsible for all service sales activities, primarily service contracts, in hospitals carrying the Stryker brand across Poland.

What you need

Required:

  • A Bachelor’s degree in Engineering or a related technical or business field

  • Experience in technical or service sales

  • Excellent negotiation and communication skills with the ability to build trusted relationships

  • Strong business sense and ability to explain how technical features bring customer and financial value

  • Proactive, self-motivated, and results-driven approach with a positive attitude

  • Flexibility and willingness to travel up to 70% across Poland

  • Proficiency in English and Polish

Preferred:

  • Experience in medical devices or capital equipment

Salary information will be provided during the recruitment process.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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ProCare Sales Representative
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