Open Application Account Management

Job Description

Restaurants are the heartbeat of every city — and in Vienna, that’s especially true. From family-run cafés to buzzing restaurants, the food scene is constantly evolving.

We’re always looking to connect with commercially driven Account Managers who want to work closely with restaurant partners and help them grow on the platform.

This is an open application, which means we may not have an immediate opening today — but we’re continuously growing and want to connect with great people for upcoming opportunities in our Vienna team.

If you enjoy building relationships, understanding businesses, and turning insights into growth, we’d love to hear from you.

Your Mission

As an Account Manager, you’ll take ownership of a portfolio of restaurant partners and help them thrive.

You will:

• Manage and grow relationships with a portfolio of restaurant partners in Vienna
• Analyze performance data and identify opportunities for growth
• Advise partners on how to optimize menus, pricing, campaigns, and operations
• Drive commercial initiatives that increase order volume and partner success
• Conduct regular business reviews and strategic discussions with partners
• Collaborate with internal teams (marketing, operations, support) to improve partner performance
• Ensure partners deliver the best possible experience to customers

Qualifications

• Experience in account management, sales, partnerships, or business development
• Strong relationship-building and communication skills
• A commercial mindset and ability to identify growth opportunities
• Confidence using data to support decisions and recommendations
• The ability to manage multiple partners and priorities simultaneously
• Fluency in German and English

Additional Information

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.