Senior Employee Communications Specialist

About the team

Zillow Group’s Employee Communications team informs, inspires and engages all Zillow employees (Zall), ultimately guiding them to deliver on business strategies and become external advocates for the company.
As a Senior Employee Communications Specialist, you’ll be a core driver of Zillow’s day-to-day companywide communications. You’ll turn strategy, campaigns and major company moments into clear, compelling employee-facing content across Zillow’s most visible channels. This role is deeply hands-on and execution-focused, ensuring companywide messages are accurate, engaging, on time and aligned to the broader narrative.

Your work will reach employees across the company and play a critical role in helping Zall understand where we’re going, why it matters, what it means for them and what action to take.

About the role

This is an opportunity for an experienced communications professional to own execution for high-visibility employee communications at scale. In this role, you’ll translate company priorities and campaign strategies into polished, employee-ready content — getting into the details of every story, draft and deliverable.

You’ll partner closely with the Senior Manager, Employee Communications and other communications leaders to bring companywide narratives to life through daily updates, campaigns and major moments. You’ll be trusted to manage multiple workstreams, navigate fast-moving timelines and maintain a consistently high bar for quality.

This role is ideal for someone who thrives in the weeds, enjoys writing and editing as their core craft, and wants to grow their impact by executing large-scale, companywide storytelling.

You Will Get To:

• Own execution for daily companywide communications, turning strategy and campaign direction into clear, accurate and engaging employee-facing content

• Write, edit and deliver content across Zillow’s most visible channels, including companywide emails, intranet posts, leadership talking points, presentations and toolkits

• Translate campaign strategies into detailed editorial plans, including drafts, timelines, reviews and final deliverables

• Support major company moments, such as All Hands meetings, quarterly earnings communications and other high-impact updates — drafting content, coordinating inputs and supporting end-to-end execution

• Partner with senior leaders and executives to draft, refine and finalize messaging, incorporating feedback while maintaining clarity and narrative integrity

• Coordinate closely with cross-functional communications partners to ensure messages are aligned, consistent and delivered on time

• Manage multiple concurrent workstreams in fast-moving environments, balancing speed, accuracy and quality

• Track engagement metrics and qualitative feedback, using insights to improve future content and execution

• Maintain editorial standards and quality checks, ensuring employees know where to look, what to trust and what action to take

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• You have 5+ years of experience in employee, internal or corporate communications

• An experienced communications professional with strong writing, editing and storytelling skills

• Highly detail-oriented, with strong editorial judgment and a consistently high bar for quality

• Comfortable working with senior leaders and contributing to high-visibility communications

• Organized and reliable, able to manage multiple priorities, deadlines and stakeholders at once

• A collaborative, proactive partner who follows through and keeps work moving forward

• Adaptable and comfortable operating in fast-changing environments where inputs may be incomplete

Ideally, you also: 

• Have executed integrated communications campaigns across multiple channels

• Have experience supporting executives or senior leaders with messaging and content development

• Have worked in a large, matrixed or fast-moving organization

• Have supported major company moments such as earnings, org updates or companywide meetings

• Have experience managing editorial calendars, content plans or campaign timelines

• Are familiar with technology, consumer marketplaces or real estate-related industries

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.