Learning Administrator, Client Segments, Associate, Wealth Management

About Us:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.  

 
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture

Description:

The Learning Administrator position is the primary point of contact for Wealth Management and the LMS (Learning Management System) support team. The Administrator will coordinate across Wealth Management on Required Training bundles, review progress, coordinate content load to the LMS and lite LMS maintenance.  The individual will help to create a maintenance program for non-required Wealth Management LMS content.  In addition, the individual will prepare reports, analyze data, make decisions around data interpretation and report findings.

Duties and Responsibilities:

• Day-to-day processing and lite administrative support of the Learning Management System
• Manage training bundles and required courses: tracking key milestones, intake of courses, outlining design standards, explaining development requirements and resources to stakeholders, and partnering with vendors
• Manage new or existing courses and curricula, including the testing, integration, and evaluation of training content that integrate with the LMS
• Manage Employee Requests: removing/waiving courses, marking courses complete, providing accommodations for learners who can’t complete courses, processing extension requests, transcript lookups, deactivation/archiving courses, maintaining rosters and testing
• Create course progress and custom reports, including managing proxies, job codes and assignment criteria
• Ensure training content is SCORM compliant when uploaded to the LMS
• Troubleshoot and problem solve course issues, including facilitating escalations to the HR Tech team
• Identify, recommend, and execute on continuous improvements to systems, processes, and tools to enhance learner experience
• Provide guidance for subject matter experts when considering training assignments and requirements for general learning objectives
• Drive review of learning objectives with key business areas.
• Participate in Firm-wide project initiatives to improve training processes and system infrastructure
• Understand the Morgan Stanley LMS process and train additional individuals as back up     

Education and/or Experience:

• Bachelor’s degree or equivalent education experience required
• 3-5 years of industry experience preferred
• Intermediate to expert knowledge working in Cornerstone LMS
• Working experience with eLearning development tools (examples Articulate, Captivate, Storyline, Rehearsal etc.)
• Intermediate experience with data management, data management tools, and reporting

Knowledge and Skills:

• Intermediate project management skills and ability to manage and drive assigned projects forward
• Advanced technical problem-solving skills and attention to detail
• Intermediate to Advanced working knowledge of the Microsoft Office toolset including Excel (e.g. pivot tables, macros, etc.)
• Possess exemplary communication, presentation, interpersonal, organizational, and time-management skills
• Establish, maintain, and support strong working relationships
• Ability to work in an environment with multiple high priority projects
• Demonstrates accountability, a strong work ethic, and an eye for detail to promote confidence and trust in their work
• Ability to work in a fast-paced environment to meet ambitious deadlines
• Collaborative and team-oriented work approach working in an office and/or remote environment

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.