Field Service Learning and Development Analyst, Client Segments, Associate, Wealth Management

About Us :
Morgan Stanley seeks a professional to join the Field Service team as a Learning & Development Associate. This position will report within the Field Service organization and support initiatives on the Learning & Development team. The candidate will develop a strong knowledge of the Field Service organization as well as the broader field, and effectively manage learning and development tasks, coordination, and logistics, ensuring alignment with Firm branding standards and maintaining accuracy, compliance, and efficiency.

Responsibilities
Communication & Marketing

• Draft and customize templates and language for field and other employee learner-facing communications (invites, post-program follow-ups) aligned to Firm branding standards.
• Prepare appropriate updates across multiple programs for various audiences (program changes, National Field Service Call talking points, etc.).
• Coordination & Management
• Partner with stakeholders to design and develop engaging training programs (i.e. workshops, eLearning, and cohort sessions).
• Format and maintain any learning & development materials.
• Coordinate and manage the assignment of learning paths, courses and curricula.
• Respond to and manage enrollment, completion and exception requests of assigned learning.
• Audit and maintain accuracy and compliance of learning content via the Communications Review Center (CRC).

Technical Administration, Analytics & Reporting

• Complete reporting from platforms such as Knowledge Link, Zoom, Etool, Forms, etc.
• Conduct data analysis and prepare results for business review by way of slide show presentations or dashboard.
• Flag trends or anomalies in data. Knowledge and Skills Required
• Exhibits a strong sense of ownership and accountability for work, including high motivation, a strong work ethic, and a drive to succeed.
• Demonstrates strong project management and organizational skills with the ability to prioritize effectively, coupled with attention to detail and excellent follow-up capabilities.
• Ability to work independently in a deadline- driven environment
• Proficient knowledge of Microsoft Excel, Word, and PowerPoint
• Possess strong written and verbal communication skills

Qualifications

• BA or BS preferred, but not required
• Financial Services experience preferred, but not required

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.