Job details
About the team
At Rentals, collaboration is at the core of how we work, and we partner closely to deliver an outstanding client experience.We are a collaborative, results-driven team helping Zillow Group users make more informed decisions about buying, renting, owning, and selling homes. The multifamily Rentals sales team partners with owners and operators of rental properties throughout the United States to connect renters with the place they will next call home.
About the role
The Senior Sales Manager, Strategic Accounts, Rentals leads our efforts to activate and grow our largest inactive accounts within the Rentals ecosystem.
As the leader of this team, you will drive revenue growth, deepen partnerships, and maintain a high level of customer satisfaction across key strategic accounts. You will define and execute the go-to-market strategy for these accounts and collaborate across Rentals and partner teams to advance revenue goals and strategic priorities.
You Will Get To
Lead and develop the Strategic Accounts sales team, including sales strategy, talent development, client relationships, sales production, and reporting.
Drive consistent, high-quality sales performance by using data and ongoing iteration to improve revenue, sales velocity, and closing ratios.
Define and roll out consistent activity metrics, sales processes, and team rhythms such as pipeline reviews and forecast meetings to increase predictability and performance.
Coach your team on sophisticated sales motions to enhance client retention, loyalty, and long-term account growth.
Guide the team through change in a fast-paced environment while fostering a culture that embraces learning and a growth mindset.
Build an engaged, inclusive, and growth-focused team environment that supports employee well-being and high performance in both virtual and in-person settings.
Partner closely with billing, operations, finance, product, marketing, and other internal teams to solve problems, remove roadblocks, and deliver results for our strategic accounts.
Represent Zillow Group Rentals externally by clearly communicating our value proposition through presentations, executive meetings, industry events, and sales proposals.
Who you are
10+ years of sales experience, including 5+ years leading sales teams, with a strong track record of setting goals, managing pipelines, and driving accountability; enterprise sales experience strongly preferred.
Consistent history of meeting and exceeding sales targets at the team or business-unit level.
Proven ability to lead teams in a fast-paced, evolving environment, navigate ambiguity, and drive focus on the most impactful priorities.
Experience coaching teams through longer, more complex sales cycles that involve multiple decision-makers and influencers.
Demonstrated ability to communicate and present effectively to senior and C-level stakeholders, both in writing and in person.
Proficient in CRM tools, with Salesforce preferred.
Able to travel 25–50% of the time for planned meetings with industry decision-makers at corporate, divisional, and national levels.
Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
