Senior Technical Program Manager

About the team

At Zillow, our mission is to give people the power to unlock life’s next chapter. The Elevate team powers the advertising experiences that connect brands and service providers to hundreds of millions of Zillow visitors each month.
We operate at the intersection of consumer experience, marketplace dynamics, and revenue generation. Whether it’s scaling ad delivery platforms across search and home detail pages, integrating on-site and off-site media, or enabling experimentation and measurement at scale, Elevate plays a critical role in Zillow’s growth strategy.
This is a high-impact team where programs directly influence revenue, customer experience, and advertiser value.

About the role

We are seeking a Senior Technical Program Manager who can effectively lead the development and ongoing success of large scale media solutions. You will operate as a strategic execution leader,  aligning Product, Engineering, Data Science, AdOps, and external partners to deliver scalable, reliable, revenue-generating ad capabilities.
 

The role drives three primary domains:

1. Program & Platform Delivery Leadership: Own end-to-end execution of complex, multi-team initiatives. Translate strategy into clear, dependency-aware plans, proactively manage risk, and drive predictable delivery across engineering, product, and data. Establish scalable program mechanisms that improve quality, speed, and operational discipline. 

2. Cross-Org & Marketplace Alignment Align diverse stakeholders across consumer surfaces, revenue teams, and external partners to deliver cohesive ad experiences. Navigate competing priorities, influence without authority, and ensure technical execution supports marketplace dynamics and strategic revenue goals.

3. Operational Excellence & Experimentation: Ensure program collaboration is reliable, measurable, and continuously improving. Drive rigor in experimentation, performance monitoring, and incident management while partnering with Product and Data teams to translate results into actionable business impact.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

You are a systematic execution leader who brings clarity and structure to complex environments. You pair disciplined delivery rigor with a continuous improvement mindset, strengthening how teams plan, align, and execute, by scaling collaboration practices and program mechanisms that reduce friction and amplify impact. 

Required Qualifications

• 6+ years leading large-scale technical programs in agile environments

• Demonstrated ownership of multi-team initiatives involving backend services, front-end surfaces, and data systems

• Strong operational rigor, risk management, release readiness, dependency tracking

• Ability to synthesize complex information and communicate insights clearly

• Strong systems thinking,  able to reason across architecture, dependencies, and business impact

• Experience driving experimentation frameworks and data-informed decision-making

• Track record of influencing senior stakeholders and driving alignment in ambiguous environments

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences
   

Preferred Qualifications

• Engineering background or strong architectural fluency

• 3+ years working in advertising or marketplace platforms (e.g., Google Ad Manager, Prebid, SSPs, DSPs, DMPs, programmatic infrastructure) 

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.