Job details
What you will do:
- Coordinate onboarding and ongoing training programs
- Schedule and track training sessions, including instructor-led, on-the-job, and e-learning courses.
- Maintain accurate and up-to-date training records within the Learning Management System (LMS)
- Ensure training curricula are aligned with job roles, procedures, and regulatory requirements.
- Support internal and external audits by providing training documentation and records.
- Track and follow up on overdue or incomplete training to ensure compliance.
- Work with subject matter experts (SMEs) to develop, update, and revise training materials, SOP-based training, and work instructions.
- Assist in creating training assessments, quizzes, and competency evaluations.
- Ensure training materials are version-controlled and aligned with current procedures.
- Generate training metrics and reports (e.g., completion rates, compliance status) for management review.
- Support continuous improvement initiatives related to training processes and systems.
- Partner with key stakeholders to support training needs.
- Assist managers and supervisors with training plans for new hires, role changes, and performance improvement.
- Encourage a commitment to action and personal development with trainees.
- Observe, listen, and ask questions to understand the situation/ problems and be supportive and humble
What you will need:
- Qualifications:
Level 3 qualification in a business related discipline
Level 3 CIPD qualification desirable
- Experience:
Minimum of 2 years’ relevant experience
- System/Computer Requirements:
Basic Microsoft Office, MS Project, Adobe Acrobat
Key Competencies needed for this position
- Excellent communication skills, both oral and written, required
- Strong working knowledge with word processing and computer database programs including Microsoft Office Suite (Word, Excel, PowerPoint and Access)
- Demonstrated ability to critically evaluate a process and determine the key components of that process as well as the issues that are constraining that process
- Humble inquiry and ability to solicit the cooperation of a diverse group of disciplines and functions.
- Complex critical thinking and problem-solving abilities.
- Ability to develop relationships with cross functional teams to achieve results in a matrixed organization.
- Ability to develop, review and provide feedback for effectiveness of procedures and training.
Pay rate will not be below any applicable local minimum wage rates.
