Operations Associate - Business Management

We're seeking someone to join our team as an Associate in EMEA Divisional Management to support EMEA Operations Leadership in the day-to-day management of the region, including governance, resource & space management, communications, culture & engagement.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within the London location.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:
- Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures
- Follow escalation framework, taking responsibility for identifying, escalating and preventing issues
- Raise issues, question others and offer solutions/ideas
- Provide day to day operational support across EMEA Ops COO activities including:
- Assist with EMEA Ops Engagement tasks, including support for London focused initiatives.
- Deliver internal communications such as newsletters, event materials, calendars, and working group content.
- Support resource management activities, including coordination of Early Careers programme tasks, event preparation, documentation, and scorecard updates.
- Assist with London office space coordination and logistics.
- Support EMEA Ops Diversity & Inclusion governance by preparing monthly materials, tracking actions, and following up with stakeholders.
- Contribute to EMEA Automation activities
- Maintain and update reporting tools, including dashboards, trackers, monthly summaries, and governance documentation.
- Manage the bi weekly team prioritisation dashboard.
- Provide general administrative support to EMEA COO team members as required

What you'll bring to the role:
- Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment
- Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests
- Culture carrier across Operations, embracing the Firm's core values
- At least 2 years' relevant experience would generally be expected to find the skills required for this role
 

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.