Job details
The Senior Director, US Consumer Fintech Account Management, will engage internal and external partners to drive revenue and ensure that priority client deals are recognized, implemented, and converted into revenue. This leader owns relationships with a small portfolio of top-tier fintech partners, spanning remittance platforms to international neobanks, to deliver value for the companies, their consumers, and Visa. A strong grasp of the evolving consumer finance landscape, including user behaviors, technology trends, frameworks for money movement, and transaction environments will be critical.
This is a matrixed, cross-functional role, so organizational savvy and interpersonal skills are a must. The team interfaces with specialized product groups, money movement sales, rules committees, client consulting, marketing and corporate communications, legal, and finance to coordinate toward ambitious objectives. This role sits on the US Consumer Fintech Partnerships team and frequently engages the Fintech Leadership team, as well as senior leaders across Global Product, Partnerships, and other functions. This is an individual contributor role today with the possibility of growing into leading and managing multiple people in the future, depending upon the revenue growth and success of the portfolio.
This role will manage an existing, high potential portfolio of clients across Consumer verticals and specialized use cases, including international neo-banking, remittance, and other forms of digital banking and embedded finance.
Additional responsibilities include:
- Set the vision and implement strategic sales plans across the Consumer Fintech team, develop and deliver on OKRs (objectives and key results), including a sales revenue target.
- As central player in the Visa-fintech relationship, further entrench the strategic partnerships with a set of established fintechs, as well as a few emerging digital challengers, typically with international presence and cross-border features, to drive long‑term partner initiatives.
- Serve as a subject‑matter expert on consumer issuing, supporting the sales of money movement agreements and Value-Added-Services, finding opportunities to improve the performance of existing and new programs by promoting Visa’s offerings for fintechs.
- Partner with a portfolio of clients to provide payment solutions that meet the needs of consumers, especially those interested in multi-currency holdings or remitting money from the US abroad.
- The Sr. Director is responsible for developing commercial proposals on renewals, extensions, and net new business opportunities with these partners, often in partnership with other specialists and always in partnership with key stakeholders such as Finance, Legal, Pricing, and Compliance business partners.
- Prioritize effectively to deliver on OKRs and revenue while building strong cross‑functional partnerships, fostering existing client relationships, and identifying additional opportunities to expand current partnerships.
- Negotiate deals and renewals, and respond to RFPs, collaborating with internal and external stakeholders to maximize value for both Visa and the client.
- Be a role model and mentor talent to produce strong team outcomes.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications:
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience or expanding leadership roles with experience in product management.
Bachelor's or Master's degree in Computer Science, Information Technology, Business, economics, marketing, strategy, or a related field/experience
Visa or financial and payment industry knowledge required. Someone who can understand and foresee how payment networks evolve.
At least 6 years' experience structuring and launching multi-year fintech product and revenue-driving relationships.
Proven track record of leading and managing a team with 100%+ target and KPI attainment in a high-growth environment.
Minimum of 6 years’ experience in enterprise sales or business development
Strategic and analytic skills, with the capability to clearly communicate a vision to their team, the Company and our clients.
High executive presence, must be able to interface with our most senior client executives.
Ability to explain complex business and technical concepts to broad audiences in an approachable way to influence and drive adoption.
Business acumen and commercial sense
Customer-centric mindset / view on the payment ecosystem (e.g., acceptance, issuance, fintech players) what do they need and how it is evolving.
Diversity of thought and experience with an interest in continually seeking new perspectives and feedback, taking an inclusive approach, and engaging diverse points of view
Operate effectively across a matrixed organization (functions & geographies) to drive positive outcomes.
Cultivate deep partnerships with current and potential industry players (e.g., cloud providers, financial institutions, government entities) to provide compelling solutions.
Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is collaborative and inquisitive.
Strong team player, self-motivated with the ability to work independently, coordinate across functional activities, and obtain buy-in and elevate issues at critical junctures appropriately.
Work across product teams including value-added services, money movement, and other corporate functions to influence and create change.
Ability to inspire and influence others without direct management responsibility.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 210,900 to 369,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
