Account Manager, Vacation Rental Partnerships – Mexico City

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Account Manager, Vacation Rental Partnerships – Mexico City

Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.

Introduction to the team:

At Vrbo, part of Expedia Group, we’re on a mission to power global travel for everyone, everywhere. You’ll be part of a bold, inclusive, and forward-thinking team that’s shaping the future of hospitality.

Here, we value fearless thinking, simplicity in action, mutual trust, collective impact, and the ambition to go get what’s next. Let’s help Hosts thrive and travelers discover unforgettable stays, together.

As an Account Manager, you’ll challenge the status quo, simplify the complex, and push for progress. You will help our partners in your specific markets improve performance by delivering strategic insights, guiding the adoption of Vrbo’s products and services, and consistently driving measurable results.

This is a role for bold thinkers, proactive problem solvers, and inclusive collaborators. You’ll manage a portfolio of partners, combining data analysis, persuasive storytelling, and market expertise to influence behavior and business outcomes. If you’re someone who’s always thinking about what’s next, we would love to meet you.

In this role, you will:

• Take control of complex sales processes by anticipating decision-making dynamics and proactively uncovering unmet partner needs through consultative discovery

• Use performance data, traveler trends, and competitive benchmarks to challenge partner assumptions and reframe opportunities

• Share insights to drive competitiveness and gain market share, speaking with clarity, empathy, and confidence

• Encourage open dialogue, active listening, healthy debate, and honest feedback in every interaction

• Personalize strategies and communication based on the partner’s goals, listing health, and market dynamics

• Break down complex data into simple, actionable insights that drive adoption of Vrbo tools and solutions

• Create and deliver presentations to partners and peers, attend industry events, and present opportunities and insights to improve and grow their business

• Set performance goals with partners, develop action plans, secure commitment, and drive growth while tracking success along the way

• Manage a diverse portfolio of professional property managers and hosts through outbound outreach and ongoing consultations

• Drive consistent execution on performance plans, pricing strategies, availability optimization, and content quality

• Surface blockers early, challenge complacency, and drive momentum with energy and ownership

• Operate with high autonomy and initiative, delivering value through structured execution within defined objectives and evolving market conditions

• Continuously analyze and prioritize your pipeline and activities, adjusting as needed to optimize portfolio growth

• Use historical trends and performance analytics to forecast improvement opportunities

• Recommend new products, features, or strategies that align with evolving traveler needs and market shifts

• Constantly refine and optimize workflows to improve efficiency and outcomes for you and your partners

• Develop and execute a strategic market growth plan for a mid-size host portfolio, leveraging local insights and data analysis to identify high-impact opportunities and drive supply optimization and conversion

• Create an environment of mutual respect and accountability with both internal teammates and external partners

• Seek diverse perspectives, especially when problem solving or co-creating solutions

• Communicate consistently and clearly, ensuring follow-through and shared understanding across time zones and cultures

• This role follows a hybrid work model. You will spend three days per week in the office and two days working from home, with ~20 percent travel annually to connect with partners and teams in market

Experience and qualifications:

• Two to four years of experience in account management, client services, or B2B sales, ideally in travel or tech environments

• Strong commercial instincts and a challenger mindset, with the ability to influence change and drive action

• Comfortable managing high-volume workflows while staying strategic and customer focused

• Confident using Salesforce, Tableau, or other CRM and BI platforms to extract insights and inform decisions

• Highly organized, self-motivated, and skilled at balancing tactical and strategic work

• Known for strong follow-through, resilience, and the ability to connect with people authentically

• A team player who champions inclusivity and seeks shared success across functions and geographies

• Always looking ahead, asking “what’s next?” and pursuing it with urgency and curiosity

*We kindly ask candidates to submit their resume in English, as our regional and global hiring teams review applications in English.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.