Technical Lead Microsoft Office 365 (Hybrid)
Job details
We’re seeking someone to join our team as a highly skilled Technical Lead Microsoft Office 365 to be responsible for the development, maintenance, and operational support of infrastructure and tooling related to Viva Engage.
This role includes partnering with business units to board them to Viva Engage, collaborating with third party vendors, and working closely with internal engineering and security teams (LDAP/Web Proxy Engineering, Security Architecture). The position also involves supporting migrations from legacy platforms into Viva Engage.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is Lead Workplace Engineering position at Director level, which is part of the job family responsible for managing and optimizing the technical environment and end-user experience across various workplace technologies, ensuring seamless operations and user satisfaction across the organization.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…
What you’ll do in the role:
Serve as a squad member responsible for delivering and supporting infrastructure tooling and applications, including hands on development for Viva Engage.
Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
Troubleshoot integration, onboarding, and operational issues, drive issues to resolution.
Collaborate with business units to onboard teams and communities to Viva Engage.
Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
Coordinate with SaaS vendor technology teams or vendor support as needed.
Ensure compliance with change management policies and governance standards.
Respond to and resolve escalated support tickets in a timely manner.
Participate in the on-call rotation for platform support.
Work cross functionally with internal groups such as LDAP / Web Proxy Engineering, Security Architecture, Governance and Compliance
What you’ll bring to the role:
5+ years of application development experience using C#,.NET, Python
Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams.
Experience building enterprise grade applications that interact with Microsoft 365 via Graph API
Proficiency with PowerShell scripting, SharePoint Online Management Shell.
Strong experience with OAuth, SAML, and enterprise identity integrations.
Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling.
Ability to troubleshoot complex technical environments with multiple integration points.
Strong communication skills for working with technical and nontechnical stakeholders.
Preferred Qualifications:
Understanding of e‑Communications requirements, Information barriers, Data classification frameworks, Data loss/leakage protection models
Solid understanding of security and internet technologies such as HTTPS, TLS, digital certificates, and web proxies.
High‑level understanding of AI concepts including Generative AI, Prompt engineering Large Language Models (LLMs)
Experience with enterprise community platforms or digital workplace solutions.
Prior experience supporting large‑scale migrations is a plus.
At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.
All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.
Knowledge of French and English is required.
Build a career with impact. Visit morganstanley.com for more information.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
