Program Manager, Sales Operations (Commissions)
What Relativity Has to Offer:
Job details
Posting Type
Hybrid
Job Overview
The Commissions Program Manager will own the end-to-end commissions process to ensure accurate, timely, and transparent compensation for the sales organization. This role will partner closely with Sales Leaders, Finance, and HR to develop and administer commission plans, validate data, manage monthly close activities, and provide clear reporting and strategy to sales leadership.Job Description and Requirements
Role Responsibilities
Develop, refine, and maintain commission plans that align with evolving business priorities and sales strategies.
Partner with Sales Leadership, Finance, and HR to ensure compensation structures drive the right behaviors and support company goals.
Model plan scenarios, assess financial impact, and recommend creative solutions that balance motivation and cost.
Conduct regular reviews to evaluate plan effectiveness and propose improvements based on performance data and market trends.
Build and maintain scalable workflows, documentation, and controls to support audit-ready commission operations.
Troubleshoot discrepancies, manage exceptions, and resolve rep inquiries in a clear and timely manner.
Serve as the primary contact for commission-related questions across Sales, Finance, People, and Revenue Operations.
Facilitate training sessions, enablement materials, and rollout documentation for new or updated plans.
Influence stakeholders through strong storytelling, data insights, and thoughtful recommendations.
Identify process gaps and implement solutions to improve plan governance, analytical capabilities, and rep experience.
Stay current on industry best practices for sales compensation and bring forward creative, strategic ideas.
Personal Qualities to Success in the Role
You are excited to be part of one of the fastest growing legal tech companies
You have strong critical thinking and data interpretation skills; able to distill complex information into clear insights.
You thrive when given accountability and always drive your projects end-to-end
You excel when collaborating cross-functionally with sales team members and other analysts
You enjoy the challenge of operating in unchartered territory and leveraging both quantitative and qualitative information
Minimum Qualifications
7+ years of supporting a customer-facing organization
5+ years in an operations, analysis, or strategy-focused position
Strong analytical background, working with large sets of data
Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion
Ability to interact with all levels of the organization and across a variety of cultures
Highly organized and able to work in a fast-paced environment
Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Additional time off
Long-term incentive program
Training investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
163 000 and 245 000PLNThe final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Data Analysis, Performance Metrics, Process Improvements, Program Management, Project Management, Sales, Sales Enablement, Sales Forecasting, Sales Operations, Strategic Selling