Job details
Product Analyst
The Product Analyst supports the Product Management organization by gathering data, documenting workflows, and assisting in backlog and reporting processes. This entry-level role is focused on building analytical and documentation skills while ensuring stakeholders have access to accurate and timely product information.
What you will do:
Data & Insights
- Collect and analyze basic product usage and performance data under guidance.
- Track and report on product KPIs with supervision, highlighting trends and anomalies.
- Support data requests from Product Owners and cross-functional teams.
Documentation & Knowledge Transfer
- Draft and maintain release notes, user guides, and workflow diagrams.
- Assist in preparing materials for transfer-of-information (TOI) sessions.
- Ensure documentation is accurate, consistent, and easy to understand.
Product Operations & Process Improvement
- Assist with Jira backlog hygiene (ticket readiness, proper tagging, consistency).
- Build and share simple reports or dashboards to support team visibility.
- Learn and apply Agile best practices through collaboration with Product Owners.
Cross-Functional Collaboration
- Partner with Product Owners to support backlog refinement and sprint planning.
- Act as a resource for commercial and support teams by ensuring documentation is accessible.
- Shadow and learn from senior analysts to develop product and process knowledge.
General Responsibilities:
- With supervision, work with R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing and Project Management to ensure project success.
- Learn procedures, policies, processes, systems, and technology required.
- Work on problems in limited scope; purposefully learn while gaining experience.
- Demonstrate ownership and integrity of work.
- Build stable relationships.
- Contribute to the project as a team member.
What you need:
Required Qualifications:
- Bachelor’s degree in computer science, Data Analytics, Business Analytics, Data Science, Computer Information Systems, or similar technical degree preferred.
- 2-3 years of work experience
- Proficiency in Excel/Google Sheets (pivot tables, formulas, charts).
- Strong technical writing skills (drafting release notes, guides, and process docs).
- Understanding of Agile/Scrum principles (terminology, ceremonies, backlog flow).
Preferred Qualifications:
- Familiarity with BI/reporting tools (e.g., Tableau, Power BI, Looker — at the user level).
- Basic Jira or backlog management tool navigation (creating/editing tickets, filters).
