Job details
Who we want:
• Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you will do:
Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision
Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning
Provides complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager
Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value
Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system
Solves product problems for customers in an expeditious manner
Provides case coverage at unassigned accounts as needed
Minimum Qualifications (Required):
• Bachelor’s degree required
• 1 plus year of work experience required
Preferred Qualifications (Strongly desired):
• Biomedical Engineers Preferred
• Excellent presentation and interpersonal communications skills
• Strong analytical and problem-solving skills
• Ability to be persuasive in the absence of organizational authority
• Must be able to understand and work within complex interdivisional procedures and policies
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
