Job details
Do you love turning curiosity into real sales opportunities?
Are you energised by starting conversations that lead to meaningful business relationships?
Do you thrive in a fast-paced role where your outreach directly fuels revenue growth?
Role Purpose
The SDR (Sales Development Representative) converts interest into pipeline. You’ll run targeted outbound and fast, high‑quality follow‑up on marketing leads to create qualified meetings and early opportunities for the sales team. You’ll partner closely with Marketing on campaigns and events and with Sales on hand‑offs, next steps, and pipeline hygiene to maximise ROI. (This role’s collaboration with Marketing is intentional to ensure timely lead follow‑up and measurable impact from campaigns.
Key ResponsibilitiesOutbound Prospecting: Research target accounts and decision-makers, build contact lists, and run multi-touch outreach campaigns across phone, email, and social platforms (e.g., LinkedIn).
Lead Follow-Up & Qualification: Respond quickly to marketing leads, qualify prospects using agreed criteria, and progress opportunities or recycle them with clear reasoning.
Discovery & Sales Handoff: Conduct early discovery conversations to confirm need, authority, timing, and fit; secure meetings and provide clear CRM notes and next steps for the sales team.
Marketing & Campaign Collaboration: Work closely with Marketing on campaigns, webinars, and events—inviting prospects and executing structured post-event follow-ups to maximise ROI.
Account Insight, CRM & Improvement: Research buying centres and industry triggers, maintain accurate CRM data, ensure compliance (GDPR/PECR), and continuously improve outreach through testing and shared learning.
Success Measures (KPIs)
- Qualified meetings booked and accepted by sales
- Sales‑accepted leads / SQLs and pipeline sourced
- Conversion rates (MQL→SAL→SQL), speed‑to‑lead, and data quality
- Activity metrics that correlate with outcomes (tracked and reviewed, with quality over volume)
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