Job details
Schedule
- 1st Shift: Mon – Fri, 9a – 5:30p
- Overtime based on business needs
- On-call rotation, required
What you will do
As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage.
- Inspect products and keep record of damaged, defective, shortages of, movement of, and expired products using computer systems
- Check inventory records to determine availability of requested products
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors
- Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries
- Investigate customer complaints and track service levels/problem solve any discrepancies
- Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)
- Organize, retrieve, or place goods from/into stock received via multiple sources
- Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return), as needed
What you need
Required
- High School Diploma or GED
- Two (2) years’ relevant work experience
- Possess a valid driver’s license with no restrictions
- Ability to lift, push, pull and carry up to 50 lbs
- Must have the ability to work flexible hours, as needed to support the business needs, including weekends and evenings call as needed
Preferred
- Associates degree
- Medical device experience
- Warehouse/ inventory control experience in a fast-paced environment
- ERP; Microsoft Office
Pay rate will not be below any applicable local minimum wage rates.
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