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Procure to Pay Team Lead - NORAM
Onsite Mexico City, Mexico Senior Posted 3 days ago
Job details
Procure to Pay Team Lead - NORAM
Are you comfortable balancing people leadership, stakeholder management, and day‑to‑day service delivery?
Do you lead with empathy, resilience, and influence rather than authority?
Do you thrive in environments where operational excellence and compliance go hand in hand?
If so, this could be the role for you.
As P2P Team Lead, you will lead a team delivering end‑to‑end Procure‑to‑Pay (P2P) services within our Financial Shared Service Center (FSSC) for the North America region.
You will be responsible for service delivery excellence, people leadership, stakeholder engagement, and continuous improvement—ensuring high quality, compliance, and a strong supplier and business experience.
- Lead daily Procure to Pay operations, including purchase order support, invoice processing, payments, and supplier queries.
- Coach and develop team members, fostering a customer-centric and continuous improvement mindset.
- Manage stakeholder and supplier interactions, including e-invoicing, payment queries, and dispute resolution.
- Track and analyze key KPIs (cycle time, backlog, on-time payments, quality metrics).
- Support transitions, new scope onboarding, and continuous improvement initiatives.
