Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM

• Do you enjoy leading high-performing engineering and consulting teams to build impactful CRM solutions?
• Are you passionate about modern platform engineering using Microsoft Dynamics 365 | Sales & Customer Service?
• Do you thrive in an agile, international environment where innovation and accountability drive success?

Practical Information:

Location: Belgrad, Serbia or Germany (preferred Leipzig or Berlin area)| Work arrangement: Hybrid | Contract type: Full-time | Reporting to: Director of Software Engineering | Language requirements: Fluent/professional English, written and verbal

As our new Engineering Manager / Lead Software Development, your mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.

Key responsibilities

• Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
• Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
• Establish and continuously improve software engineering processes and ensure adherence to quality standards
• Contribute hands‑on to design, implementation, documentation and testing
• Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions