Job details
As a Mako Product Specialist, you will report to the Mako Team Leader and be based in Cape Town, supporting procedures across South Africa. You will deliver clinical and technical expertise for both manual and robotic-assisted technologies (MAKO), working closely with surgeons and internal teams to drive adoption, ensure excellent patient outcomes, and support business growth. This is a highly dynamic, field-based role requiring up to 75% travel, supported by comprehensive training provided by Stryker.
What will you do:
Provide on-site clinical and technical support for joint replacement procedures, primarily robotic-assisted (MAKO and Q-Guidance) with some manual cases, ensuring safe, accurate, and optimal use of products.
Guide surgeons and theatre teams during procedures and deliver consistent case coverage across accounts
Prepare and analyze pre-operative CT scans, supporting surgical planning, implant selection, and positioning
Operate and support robotic (MAKO) technology and instrumentation, including troubleshooting and post-case evaluation
Deliver training and education to surgeons, theatre staff, and hospital teams through workshops, in-services, and hands-on support
Partner with Sales and Marketing to communicate clinical value, support product adoption, and identify growth opportunities
Manage inventory and assets, ensuring availability, accurate tracking, compliance, and quality documentation
Maintain high standards of professionalism, compliance, reporting, and stakeholder collaboration across all activities
What will you need:
Required:
Bachelor’s degree in a relevant field (e.g., biomedical, life sciences, physiotherapy, radiology)
Minimum of 2 years’ experience in clinical support, an operating theatre environment, radiography, surgical navigation, or medical devices. The role level can be tailored based on experience.
Strong technical aptitude and ability to learn advanced technologies
Excellent communication and interpersonal skills
Ability to perform in high-pressure surgical environments
Willingness to travel extensively (up to 75%)
Fluency in English and Valid driver’s license
Preferred:
Exposure to robotic-assisted surgery or digital planning tools
Experience in joint replacement, trauma, spine, or surgical navigation
Background as a clinical specialist, physiotherapist, or radiographer
Commercial mindset with ability to support sales activities
Stryker South Africa is committed to promoting equity, diversity, and an inclusive workplace. We welcome applications from suitably qualified candidates regardless of ethnicity, race, nationality, social origin, gender, disability, age, or sexual identity. Applications will be considered in line with our Employment Equity Plan.
