Senior Consultant, Operations Transformation, Financial Services Industry

PRACTICE OVERVIEW - Offering - What we do

Operations Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency.

Industry - Who we serve

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

YOUR ROLE - Candidate profile

The ideal candidate will be curious, analytical, and confident, with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the financial services industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

You will work on engagements in a team-based environment, partnering directly with clients, fellow Operations Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Senior Consultant, you will help lead workstreams within the context of a larger engagement, gathering and analyzing information, formulating and testing hypotheses, and developing actionable recommendations. You will help present your team's findings to senior client stakeholders, implement recommendations, and begin to build long-term trusted advisor relationships with client counterparts.

Required qualifications

• 4+ years of strategy and/or operations transformation experience at a top-tier consulting firm OR a financial services institution
• Track record of working in a collaborative, team-based environment to solve business challenges and drive change in large organizations
• Experience directly leading workstreams and/or small teams within the context of a larger project
• Exceptional quantitative and qualitative problem-solving skills
• Ability to communicate complex ideas effectively, both verbally and in writing (e.g., MS PowerPoint)
• Bachelor's degree
• Travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
• Limited sponsorship opportunities may be available

Preferred skills

• Advanced degree (e.g., MBA, PhD)
• Subject matter expertise in a financial services sub-area like Retail Banking, Commercial Banking, Transaction Banking, Wholesale Banking, Cards & Payments, Wealth Management, Investment Management, Real Estate, Private Equity, Capital Markets, Insurance Products, Underwriting, Claims, Policy Administration, or Distribution
• Experience with financial services sector technology platforms and digital innovation