Racquel Oden is Head of National Sales for Chase Consumer Banking responsible for servicing over 20 million customers with direct responsibility for over $980 billion in deposits and investments leading 40,000+ employees. In her previous role, she was the Northeast Division Director, managing their Consumer Banking and Wealth Management business. In the division she served 4.9 million customers with over $300 billion in deposits and investments overseeing 10,000 associates and advisors. As the Division Director, she defined frameworks for bankers and advisors, driving transformative initiatives to develop strategies to enhance and evolve the client experience.

Previously, Ms. Oden was an executive member at Merrill Lynch, where she spent eight years in several leadership roles. Her most recent role was Market Executive of the flagship New York Fifth Avenue Market, the firm’s largest market with more than 250 advisors serving high-net-worth individuals and institutions with over $35 billion in assets under management. Prior to that, she was Head of Advisor Strategy and Development, responsible for coaching the firm’s 14,000 advisors and leading initiatives designed to recruit and train the next generation, and before that, Head of Global Product Strategy & Business Development where she oversaw the team’s new product business development supporting all channels within Global Wealth & Investment Management.