

There isn't any "one size fits all" approach to mitigating bias in tech. In reality, the current processes and trainings fail because they don't improve our own innate biases, something that can only be changed when looking at an organization (and oneself) systematically. KeyAnna Schmiedl,...
There isn't any "one size fits all" approach to mitigating bias in tech. In reality, the current processes and trainings fail because they don't improve our own innate biases, something that can only be changed when looking at an organization (and oneself) systematically. KeyAnna Schmiedl, Global Head, Diversity, Equity & Inclusion at Wayfair is joining us for a live Q&A to discuss the challenges we face when combatting bias and how we can each play a role in mitigating bias through systematic change.
KeyAnna Schmiedl serves as the Global Head of Diversity, Equity and Inclusion (DEI) and Culture & Values at Wayfair, one of the world’s largest online destinations for the home. An avid learner and dot connector, KeyAnna loves to create solutions and discussions that center Org design and DEI as tools for supporting authenticity and empathy. At Wayfair, she applies a breadth of experience to provide innovative and collaborative solutions, such as inclusive competency modeling and activating senior leaders as advocates and proponents in a culture of learning, inclusivity, and results.
KeyAnna believes that highlighting the need to move from “careful” to “thoughtful” conversations in the workplace is key to the success of an evolved workplace culture overall, prioritizing a sense of belonging alongside results. Bridging the gap between differences is vital for any successful endeavor and ensuring leaders and employees have the tools necessary to do just that is the goal of her work.
Prior to joining Wayfair, KeyAnna served as Head of Diversity and Inclusion at Santander Bank, N.A. and led DEI practices for IBIS Consulting Group. She also held roles at Partners Healthcare and Harvard University. KeyAnna earned her B.S. in Human Services and MBA in Human Resources at Fitchburg State University.
Which strategies do you use determine the approach your organization needs to take to tackle inequities in the workplace? What data is a mainstay in really tackling and making an impact in D&I?
How do you balance wanting to lead or contribute to your organization’s DEI growth, but not wanting to do free labor for what you know should be a paid effort?
How can we change the narrative which speaks volumes to the root cause of systematic racial parity?
What role do ERGs play in the discussion?
Opponents of diversity and inclusion typically equate D&I efforts as a means of white erasure/ silencing; what are some methods and strategies to combat these type of viewpoints?
1) A lot of DEI work at corporations still involves volunteer roles. How do we get more corporations to put money behind these high risk, high reward initiatives, and how do we lead without...
How can you tell if your ethnicity or gender plays a role in a workplace relationship or issue?
How do you navigate the waters of getting hired with an ethnic name? It’s been proven that, though equally qualified, we often get overlooked or passed for interviews.
How can we avoid holding women to different standards than men in the hiring process? I have noticed that it's a tricky line for women to be competent but not overly confident, and that can...
When it comes to racially charged questions, comments that make you feel uncomfortable, do you suggest ignoring them, addressing on the spot in front of everyone / private, or going to HR?
I've read Sara Wachter-Boettcher's Technically Wrong, and a common theme in the books is how a marginalized person could have been a sort of "canary in the coal mine" on various snafus. In my...
What are bigger and better things we can do at work to support equity and level the playing field for underrepresented folks in 2020 and beyond? Also what tech/apps/etc, if any, are proving...
Would love to hear about steps needed in product roadmap and innovation to ensure we are not injecting bias into the technology.
As employees, how can we help to provide accountability for employers in mitigating bias? How can we best support our peers who have experienced bias?
How to best call out bias when you see it?
Best advice you'd give those working on internal dei initiatives?
What is an effective strategy you've used/seen used that promotes diversity and innovation in the tech workspace?
Just want to know more about culture of Wayfair. Newbie friendly?
Is there a specific question you have for the speaker? Let us know!