Mitigating Bias in Tech Through Systemic Change

KeyAnna Schmiedl serves as the Global Head of Diversity, Equity and Inclusion (DEI) and Culture & Values at Wayfair, one of the world’s largest online destinations for the home. An avid learner and dot connector, KeyAnna loves to create solutions and discussions that center Org design and DEI as tools for supporting authenticity and empathy. At Wayfair, she applies a breadth of experience to provide innovative and collaborative solutions, such as inclusive competency modeling and activating senior leaders as advocates and proponents in a culture of learning, inclusivity, and results.

KeyAnna believes that highlighting the need to move from “careful” to “thoughtful” conversations in the workplace is key to the success of an evolved workplace culture overall, prioritizing a sense of belonging alongside results. Bridging the gap between differences is vital for any successful endeavor and ensuring leaders and employees have the tools necessary to do just that is the goal of her work.

Prior to joining Wayfair, KeyAnna served as Head of Diversity and Inclusion at Santander Bank, N.A. and led DEI practices for IBIS Consulting Group. She also held roles at Partners Healthcare and Harvard University. KeyAnna earned her B.S. in Human Services and MBA in Human Resources at Fitchburg State University.