How to Communicate Productively with Difficult People

What are some of the things to avoid when you are starting a new job?

I struggle with project leaders that do not actively listen to pertinent details, how do you recommend handling?

Amie, I would love to know what specific types of educational programs did you choose to get you on your path, did you study say NLP? I am very interested to learn more about your journey,

How to avoid self-confidence and mood being negatively impacted in the workplace by a difficult person who is negative, moody, condescending, rude, grumpy, self absorbed and dishes out public...

Difficult people aren't always "mean" or "hard"...sometimes they are emotional. Can you offer some practical advice for responding to coworkers that respond emotional in the workplace with tears...

How to not feel intimidated and make a confident eye contact

Hoping for tips on how to gain composure dealing with narcissistic company owners and managers and maybe tips on what office politics you should entertain while others not. My issue is a lack of...

Tips for dealing with a very pushy aggressive personality who doesn’t accept constructive criticism or feedback from their mentor.

How do you change your reputation once you've been labeled a bad communicator?

How have you learned to balance being assertive with having positive energy rather than coming off as hostile?

My voice is weak, so people ignore me. When I raise my voice or try to get attention, people get annoyed.

Would you say there is a different approach to “difficult people” and a difficult situation? How would the approach change or what could crossover?

I am often not understood with my communication. I always have to speak two to three times to be understood. So my questions are, How to be heard by others, or how to put things to say to co...

I’d greatly appreciate any advice you may have on how to resolve a past misunderstanding with a coworker. I have no idea how/where/when to even bring up the subject.

How do you keep yourself relaxed and organized when being challenged by an obviously negative person while presenting to a group?

What would you suggest when dealing with management that cannot effectively communicate? They are good people, with vision but lack giving details up front that can later make me look...

Are there any exercises you recommend to prepare for these difficult discussions? Some daily/weekly exercises to continue improving? I look forward to this chat!