OFFICE HOURS: Crucial Conversations: How to Effectively Provide Negative Feedback

Kelly Kaplan
Kelly Kaplan
OFFICE HOURS: Crucial Conversations: How to Effectively Provide Negative Feedback

If you are a compassionate person, as most of us are, providing your direct reports with negative feedback is probably your least favorite activity as a leader. But what if it could be viewed as a natural progression of an ongoing conversation and not a one off stressful event? Join me for...

If you are a compassionate person, as most of us are, providing your direct reports with negative feedback is probably your least favorite activity as a leader. But what if it could be viewed as a natural progression of an ongoing conversation and not a one off stressful event? Join me for a 30 minute session as we explore the important steps to take from day 1 to be able to deliver these crucial conversations without so much stress and dread.

You will walk away from this session with:

  • Tips for effectively providing negative feedback
  • Strategies for preparing for the conversation

Meet The Speaker

Kelly Kaplan
Kelly Kaplan
Director of Engineering, Platform Data Services at Salesforce

I am a seasoned engineering leader passionate about building successful and happy teams that deliver high quality software to meet the business needs. I focus on creating an open, trusting, collaborative and fun work environment for my teams. I work closely with each member to understand their career aspirations and provide on-going feedback and coaching to help them achieve their potential. I adhere to many of the servant leadership principles such as active listening and a commitment to the growth and development of people and building a strong sense of community.

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