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Job Type
Full Time
Job Details
Job Description Where you’ll work: Hungary (Budapest) This is an 18 month contract role. Your Day to Day As a Program Coordinator you would be working on:
- Develop and implement strategies to effectively build, recruit, and maintain an active customer community program for GoTo’s continuous and varying research needs
- Evaluate, identify, and execute opportunities to increase the impact of the program
- Manage community interactions, including posting engaging content, responding to customers, and sending recruitment outreach
- Maintain close communication and partnership with internal stakeholders across departments and portfolios to coordinate efforts to grow the program
- Facilitate various aspects of participant recruitment for user experience research studies and early access beta programs, including outreach, screening, scheduling, and incentives
- Monitor and report on program activity and growth to provide visibility to internal stakeholders on the health of the program
- Co-ordinate, and drive systematic improvements to research documentation
- Engage UX Research team members to proactively improve the processes and systems that support team operations and collaboration
- 2+ years project or program management experience or equivalent work experience
- Ability to engage in outreach, connect, communicate and build a community of customers and partners to help us on our product lifecycle journey.
- Understanding of program management
- Meticulous tracking and documentation, and the ability to manage time sensitive tasks like recruiting.
- Confident management of standard office productivity, project and database management toolset
About the Company
GoTo
Boston, MA, United States